Get in Touch

For reservations, questions, or comments, please reach out using the details below or complete the contact form. Our team is available 24 hours a day at the front desk.

The hotel is a 7-minute walk from JR Shibuya Train Station and 14 km from Tokyo Haneda International Airport.

Whether you're planning a first visit to Tokyo or returning to rediscover the city, the team at Shibuya Tobu Hotel is ready to assist with any questions you may have before, during, or after your stay. From guidance on navigating the nearby JR Shibuya Train Station to recommendations for exploring the lively streets around Hachiko, the staff are familiar with the neighbourhood and happy to share practical advice. Guests often ask about local dining spots, transport connections to Haneda International Airport, and the best times to visit popular attractions, and every enquiry is handled with the same warm, attentive service that defines the hotel's relaxed and homey atmosphere.

The hotel understands that every traveller's needs are different, which is why the contact team encourages guests to reach out with specific requests, whether related to room preferences, accessibility, or planning an itinerary around Shibuya and beyond. The property is situated in the Udagawa-cho area, placing visitors within easy reach of the district's shops, cafes, and entertainment venues, and the staff can offer insight into making the most of your time in the area. For those who prefer written correspondence, the hotel responds promptly to messages and aims to provide clear, helpful answers so that every guest feels supported from the moment they begin planning their trip.

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